Add Global or Local Data Plans on your iPhone or Android eSIM phone
Choose the Region of your Destination
FAQ's
KnowRoaming eSIM is supported in all unlocked eSIM compatible devices, including:
- iPhone* 11, 11 Pro, 11 Pro Max, XS, XS Max, XR, SE 2020, with iOS 12.1 or later
- iPad Air and Pro 3rd Generation, iPad Mini 5th Generation, Gemini PDA
- Google Pixel 3**, 3XL
- Samsung Galaxy S20, S20+, S20 Ultra, Z Flip, Fold
- Motorola Razr 2019
- Windows 10 PCs, Lenovo Yoga 630, HP Spectre Folio
Notes: Device compatibility may vary for different countries/regions | * eSIM on iPhone is not offered in China mainland. In Hong Kong and Macau, only iPhone XS features eSIM. | ** Certain Pixel 3s work when they have “add carrier” option.
The KnowRoaming eSIM can be purchased on esim.knowroaming.co. You will receive a QR code via email. After that, please follow the setup instructions.
Follow these steps to set up the eSIM on your device:
For iPhone users
- Go to your device Settings > Cellular or Mobile Data > Add Cellular Plan
- Scan the QR code provided by KnowRoaming
- Tap Add Cellular Plan
- Choose Secondary Label and change the name to KnowRoaming
- Select the option for ‘Use KnowRoaming for cellular data only’ and tap Continue
- Select the option for ‘Use Primary as the preferred line’ and tap Done
- Add the APN Name*: Tap on KnowRoaming eSIM > Cellular Data Network> Cellular Data > Add APN
| Data Packages | APN Name |
| Global, Israel, Kuwait, Morocco, Mauritius, Middle East, Qatar, Saudi Arabia, South Africa | knowroaming |
| Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, Latin America, Mexico | tn1 |
| Bahamas, Caribbean | altanwifi |
| Asia, Australia, China, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan | kroly |
| Europe, United States | Skip Step 6, No APN Required |
For Android users
- Go to your device Settings > Network & Internet > Mobile Network
- Tap Don’t have the SIM card? > Download your SIM > Tap Next
- Scan the QR code provided by KnowRoaming
- Tap Activate
- Tap Telna or KnowRoaming
- Add the APN Name: Tap on Advanced > Tap Access Point Names > Add APN name by clicking the three dots symbol ⋮
| Data Packages | APN Name |
| Global, Israel, Kuwait, Morocco, Mauritius, Middle East, Qatar, Saudi Arabia, South Africa | knowroaming |
| Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, Latin America, Mexico | tn1 |
| Bahamas, Caribbean | altanwifi |
| Asia, Australia, China, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan | kroly |
| Europe, United States | Skip Step 7, No APN Required |
Disclaimer: Settings instructions and appearances may vary depending on the device brand.
The KnowRoaming eSIM offers data services. In your dual-sim iPhone, you can use voice and SMS from your home carrier while using unthrottled affordable data with your KnowRoaming eSIM.
You can buy additional data plans on https://esim.knowroaming.co and follow the instructions to set up your eSIM profile and the new plan.
Please remember to remove the eSIM profile from your device after you are done using it.
- Go to Settings > Cellular.
- Tap the eSIM you want to erase.
- Tap Remove Cellular Plan.
After deleting the eSIM, you can buy new data plans from https://esim.knowroaming.co when needed and set up your profile.
QR codes can only be scanned once. If you have any issues, please contact our Support Team at +1-8888-357-7347 or [email protected]
